Benefits Management draws on a number of other management methods, tools and techniques. Some are referenced below. The list is by no means definitive but serves as a suggestion of areas to consider:

  • Business Policy and Strategy models – PESTLE, SWOT, Porter’s competition model
  • Modernisation Agency Model for Improvement – PDSA cycle
  • Change Management – various models, e.g. Kanter et al 1992
  • Group Dynamics – Adair, Belbin, Cyert & March
  • Facilitation skills – various tools and techniques, workshop owner’s and facilitator’s guides
  • Performance Management – Total Organisational Excellence, Oakland 2001, The Performance Prism, Neely, Adams & Kennerley 2002
  • Office of Government Commerce ( – Managing Successful Programmes, Successful Delivery Toolkit – Benefits Management

There are presently few useful reference works on Benefits Management. Here are some that you might find worth studying:

  • Serra, C "Benefits Realization Management", CRC Press (2017)
  • Jenner, S "Managing Benefits", APMG International, 2nd edn (2014) - The training manual if you want to become a Benefits Management practitioner
  • Jenner, S "Realising Benefits from Government ICT Investment: a fool's errand?", Academic Publishing International (2010)
  • Bradley, G " Benefit Realisation Management: A Practical Guide to Achieving Benefits", Gower (2010)
  • Ward, J. M., Murray, P. and Daniel, E., “Benefits Management Best Practice Guidelines”, ISRC-BM-200401, Information Systems Research Centre, Cranfield School of Management, Cranfield (2004)
  • Thorp, John, "The Information Paradox", McGraw Hill, revised edn (2003)


Success is hard


In the world of programmes and projects, success is hard to achieve and often hard to prove. Programmes struggle because we dive into the complexity without stepping back into the basic principles that show the key things they are meant to achieve. Modelling helps.

Here's one I did earlier.

This is me

CMI Chartered Manager Logo Colour 480  citp logocolour 1in  Managing Benefits Practitioner


Been there, done that, got a collection of fading and moth-eaten T-shirts to prove it. If you really want to know, this is me.
So, if I have a brain full of history and experience, what's the point of keeping it unused in my head? Benefit of Experience is my way of making use of what I've learnt over the years.

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